Privacy notice & health disclaimer

Privacy Notice

Nurture With Nature respects your privacy and takes reasonable steps to protect personal information provided to us.

Information we collect

Depending on how you interact with Nurture With Nature, we may collect information such as your name, email address, contact details, appointment information, and most information you voluntarily provide in connection with a consultation.

Payment information is not processed by Nurture With Nature and detailed information is not held by us. This information is securely stored and processed by PayPal, Visa, Mastercard, or any other payment method you have used on www.nzherbs.co.nz.

Health information is treated as sensitive information and is handled with particular care in accordance with the Health Information Privacy Code 2020 and the Privacy Act 2020.

How we use your information

Information may be used to:

• arrange and manage appointments;
• provide naturopathic consultations and related services;
• communicate with you about your appointment;
• process payments and refunds;
• maintain appropriate business and professional records; and
• meet legal or professional obligations.

We will not use your personal information for unrelated purposes without an appropriate basis to do so.

Third-party services

We may use trusted third-party services such as PayPal and Google Calendar to process payments and manage appointments. Information provided to those services may be handled according to their own privacy policies and terms.

Health information

Health information collected in connection with your care will only be collected, used, stored and disclosed for appropriate purposes and in accordance with applicable New Zealand privacy requirements.

Access to your information

You may request access to personal information we hold about you and ask for corrections where appropriate.

If you have a privacy question or request, please contact info@nzherbs.co.nz.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

This privacy notice may be updated from time to time to reflect changes to our services or applicable requirements.

Health Disclaimer

Information provided by Nurture With Nature is intended for general educational purposes and does not replace appropriate medical diagnosis, treatment or advice from your doctor or another qualified healthcare professional.

Naturopathic consultations are individualised and are not a substitute for emergency medical care.

If you have a serious, urgent or potentially life-threatening health concern, seek appropriate medical attention immediately.

Please provide accurate and relevant information about your health, medications and supplements during your consultation so that appropriate consideration can be given to your individual circumstances.